Vietcombank expands cross-border QR payments to Japan and Hong Kong

Starting May 12, 2026, customers of Vietcombank travelling or working in Japan and Hong Kong can now make direct payments by scanning QR codes via the VCB Digibank app - without the need to exchange cash or install any additional applications.

Vietcombank is currently the first and only bank in Việt Nam to offer cross-border QR payment services across more than 50 countries and territories through its strategic partnership with Alipay+, the leading global cross-border payment platform operated by Ant International.

With this latest expansion, Vietcombank customers can enjoy seamless payment experiences in both markets using the same familiar process they already use in Việt Nam:

1

Open VCB Digibank
Select the QR code scanning function.

2

Scan the merchant’s QR code
Or present the QR code displayed on the phone for the merchant to scan.

3

Review the exchange rate and payment amount
All information is displayed transparently before transaction confirmation.

4

Authenticate the transaction
Payment is completed instantly, with transaction history automatically saved on the app.

All transactions are settled directly from customers’ VND accounts, meaning travellers do not need to prepare foreign currency before departure. Payment fees are currently waived for all Vietcombank customers.

“Cooperation between Vietcombank and Alipay+ is not merely a technical integration, but a meeting point between two organisations that share the same ambition: making digital payments simple, seamless and borderless for users everywhere.

We want every Vietcombank customer, wherever they travel, to feel confident making instant and secure payments with just a smartphone in hand. With VCB Digibank, anywhere in the world can feel like home,” said Đoàn Hồng Nhung, Retail Banking Director at Vietcombank.

Key benefits of the cross-border QR payment service

No need to exchange foreign currency before travelling - payments are made directly from VND accounts

Transparent exchange rates displayed instantly before transaction confirmation

Familiar payment experience using the same VCB Digibank app and payment process as in Vietnam

Full transaction history stored on the app for convenient expense tracking during trips

Payment fees are currently waived for all Vietcombank customers

Multiple payment options supported, including scanning merchant QR codes or displaying customer QR codes for merchants to scan

 

Markets accepting cross-border QR payments

The service is currently available in China, South Korea, Singapore, Malaysia, Japan, Hong Kong and more than 50 other countries and territories within the Alipay+ network.

Full details are available at: digibank.vietcombank.com.vn/qrxuyenbiengioi/

VCB News

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