Customers who are using non-physical international debit cards  (digital cards) can apply to print cards for transaction purposes. The card printing registration operation is as follows:

Log in to VCB Digibank >> In the "Card service" section, select "Other card service" >> Enter the information as instructed on the >> screen to confirm and complete the transaction.

 Note:

• Customers can track the progress of their request processing in the section "Tracking the card issuance journey" under "Card service".
• During the time the physical card is shipped to the Customer, the non-physical card will be temporarily locked and cannot be spent.
  
  

Look up your card's refund history

Primary cardholders of Vietcombank who have registered VCB Digibank service can look up the following information:

• Look up refund information for card products with cashback feature by each refund period;
• Look up details of transactions that are eligible for refund consideration during the period.

Instructions for looking up refund history

Step 1: Log in to VCB Digibank

Step 2: In the "Cards" section, >> Select "List of accounts and cards" >> Select "Look up refund history"

Step 3: Customers choose the refund period to look up

For customers who are using Child Deposit products on VCB Digibank, at the due date, customers can:

• Deposit additional funds into the account.
• Withdraw funds from the account.
• Change original submission information periodically automatically