Principle for Handling Suspected Fraud

The method of impersonating bank messages to steal user information is not a new tactic and has been widely warned about in recent times.

However, fraudsters often change the content of messages, such as: Notification of money being deducted from your account; Notification of account expiration; Notification that the customer is activating a service on another device... which puts many customers at risk of falling into a trap.

So, in case of suspected fraud, what should users do?

Please watch the video here to understand how to handle it!
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