Vietcombank became the first bank in Vietnam to enable digital signature registration directly through the VCB Digibank app, integrated with the Remote Centralised Digital Signature Gateway (VNeID)

At the exhibition area, Vietcombank introduced its VCB Digibank platform, which now serves nearly 16 million individual customers, offers over 260 features, integrates with more than 1,700 service providers, and processes 300 million transactions per month. The platform was recently named Vietnam’s Best Digital Bank in 2025 by The Asian Banker.

Ms. Đoàn Hồng Nhung, Director of Retail Banking, presented the new digital signature registration feature via the VCB Digibank app, which was officially launched by Vietcombank in late May 2025.

Prime Minister Phạm Minh Chính, Governor of the State Bank of Vietnam Nguyễn Thị Hồng, and other distinguished guests visited Vietcombank’s booth

By pioneering this capability, Vietcombank aims to simplify the digital signature process, offering customers a seamless and secure experience—for not only banking transactions but also for public services and other electronic interactions.

Applying digital signatures via VNeID for online disbursement – a low-carbon, convenient, cost-effective, and sustainable solution

 At the conference’s plenary session, Ms. Phùng Nguyễn Hải Yến, Deputy CEO of Vietcombank, delivered a keynote titled: “Applying VNeID-Integrated Digital Signatures for online disbursement – low-carbon transactions for greater convenience and societal benefit.”

Ms. Phùng Nguyễn Hải Yến, Deputy CEO of Vietcombank delivered her keynote at the event

In her presentation, Ms. Yến emphasized the critical role of secure and reliable digital identification in driving the banking sector’s digital transformation. Aligned with this vision, Vietcombank has proactively partnered with the RAR Center under the Ministry of Public Security’s Department C06 to integrate legally compliant, secure digital signature functionality using VNeID. This allows customers to perform remote financial transactions transparently and safely.

The initiative reflects Vietcombank’s firm commitment to reducing paper usage, conserving resources, and lowering carbon emissions—advancing the bank’s long-term goal of becoming a sustainable, green financial institution.

Affirming a leadership role in digital transformation

Ms. Đoàn Hồng Nhung, Director of Retail Banking at Vietcombank, introduced the newly launched digital signature registration feature on the VCB Digibank app integrated with the Remote Centralized Digital Signature Gateway (VNeID) to the Prime Minister, the Governor of the State Bank of Vietnam, and other delegates at the event in late May 2025.

With the rollout of this new digital signature feature, Vietcombank reinforces its position as a pioneer in digital banking, demonstrating its strategic commitment to comprehensive digital transformation. By putting customers at the centre and expanding a smart, modern, and seamless digital ecosystem, Vietcombank is delivering a safe, user-friendly, and efficient transaction experience fit for the digital age.

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