On June 6, 2024, the 2nd Vietnam Wealth Advisor Summit (VWAS 2024) organized by the Investment Newspaper in collaboration with the Vietnam Financial Advisors Community took place in Hanoi. The event was honored to welcome the presence of senior leaders from the Ministry of Planning & Investment along with more than 300 representatives from state management agencies, policymakers, experts, and business leaders in the fields of banking, securities, investment, insurance, gold, and real estate.
In the context of the global economy facing many fluctuations and challenges, VWAS 2024 brought the highly relevant theme "Adapting to Uncertainties". Domestic and international speakers engaged in in-depth discussions on global and Vietnamese economic scenarios, investment asset opportunities, portfolio effectiveness, and detailed discussions on stock portfolios. This year's forum included two main activities: a conference with top speakers from Vietnam and abroad discussing "Macroeconomic Scenarios", "Investment Asset Portfolio", and "Stock Portfolio"; along with an awards ceremony honoring outstanding financial products/services of 2024.
For the second consecutive year, VWAS honors Vietcombank in 3 important categories
Within the framework of the forum, at the Cup Award Ceremony honoring organizations with outstanding financial products/services in 2024, the Joint Stock Commercial Bank for Foreign Trade of Vietnam (Vietcombank) was named in 3 categories: “Enterprise for Financial Service Development”, “Outstanding Priority Customer Service”, and “Outstanding Technology and Digital Transformation Product”. This is also the second consecutive year that Vietcombank has been honored in these three categories, demonstrating its efforts in innovation, application of modern technology, and adherence to best practices to bring sustainable value, unique products, services, and experiences to customers.
Mrs. Dau Thi Kim Nhung - Head of Retail Marketing Department representing Vietcombank receiving the "Enterprise for Financial Service Development" award
Vietcombank Priority - Leading service for priority customer segment
Launched in 2019, the Vietcombank Priority brand is now proud to be the leading banking service for the priority customer segment in the Vietnamese financial banking market, with many specialized products, exclusive privileges, and highly positive customer feedback.
With the launch of the most premium credit card in the market, the Vietcombank Visa Infinite made of impressive titanium alloy, appearing for the first time in Vietnam with a series of impressive privileges for elites in early December 2023, Vietcombank continues to affirm its leading position in the field of priority customer care. The Vietcombank Visa Infinite is one of the few credit card products in the market capable of supporting customers' needs 24/7 in various fields, from golf, cuisine, lounge access, to education, healthcare, insurance, and especially global premium personal assistant services. The powerful black card is not only a convenient payment tool but also a symbol of success and an elite lifestyle, trusted by the elites.
Mrs. Le Thi Thuy Nga - Deputy Head of Retail Segment Department representing Vietcombank receiving the "Outstanding Priority Customer Service" award
Vietcombank pioneers digital transformation, prioritizes better customer experience in digital payments
After 61 years of establishment and development, Vietcombank is proud to always be a pioneer and leader in almost every field in the Vietnamese Finance – Banking industry. Throughout its development process, VCB has always focused on technology development to improve customer service quality while enhancing Vietcombank's competitiveness in the Financial Banking sector. Especially in recent years, the Party, Government, and the State Bank have had guiding documents and close directions on digital transformation in the banking sector. Vietcombank has actively invested resources and completed many technology infrastructure projects, contributing positively to achieving the national digital transformation goal by 2025, with a vision to 2030.
Mrs. Pham Chau Loan – Deputy Head of E-banking Service representing Vietcombank receiving the "Outstanding Technology and Digital Transformation Product" award
One of Vietcombank's focuses is developing a digital partner ecosystem and providing new payment solutions applying modern technology. Vietcombank has collaborated with various service providers in different fields, from essential services such as electricity, water, tuition, television, hospital, transportation, public administrative units, General Department of Taxation/Customs, State Treasury,... to value-added services such as finance, securities, insurance... to meet the maximum needs of customers. Vietcombank has also introduced many modern payment solutions to the market such as the solution to turn personal mobile devices into card-accepting devices Vietcombank Tap to phone, investing in upgrading the SmartPOS system, online registration for card-accepting services through the Rapid Merchant Onboarding solution, and digitizing electronic card swipe receipts. Vietcombank is also the pioneer bank in Vietnam to launch Apple Pay, Samsung Pay, Google Pay, and Garmin Pay, solutions that bring customers a modern, easy payment experience with optimal security.