PHISHING APP INSTALLATION SCAMS

Impersonating competent agencies (police, courts, tax authorities ...) sending fake links/websites to public services for customers to install fake applications (VNeID application, application of the General Department of Taxation ...), thereby hijacking the device, secretly stealing banking service security information and performing money transfer in the customer's account.

FAKE WEBSITE/FANPAGE/SMS

Spoof the bank's Website/Fanpage/SMS and send fake links for customers to enter information.

SCAMMING CUSTOMERS FOR SELF-TRANSFERRING/SELF-PROVISIONING INFORMATION

• Impersonating competent agencies (courts, police...) threatening customers involved in illegal acts (causing traffic accidents, related to money laundering, smuggling, international telecommunications charges...) and ask customers to follow the instructions (open a new account, provide information, install the application, transfer money to the specified account...).
• Impersonate bank staff to contact customers to ask for support, then ask customers to provide confidential information to commit asset misappropriation.
• Send mailers with content that creates trust for customers (announcement of winnings, provision of promo codes ...) and enclose requests, instruct customers to provide confidential information of the service.
• Stealing access information on social networking platforms (Facebook, Zalo ...) of friends and relatives of customers, thereby contacting customers to request money transfer for support and loans.

Please contact Vietcombank and the Public Security Agency immediately if you notice signs of fraud!