Personal spending control
Helps your child get use to personal financial and daily spending self-control 
Free card issuance
Free card issuance when register in advance on VCB Digibank
Easily control
Set up parental control on child's spending on VCB Digibank

Detailed information

Benefits
Conditions
Card information
Fees

Optimal utilisation

  • Helps your child get use to personal financial and daily spending self-control 
  • Parents can adjust card spending limits and check card statements easily on VCB Digibank

Convenient payment

  • Online payment
  • Card payments via POS acceptance service
  • Card payments through mobile payment applications: Google Pay, Samsung Pay
  • Receive funds through Visa card
  • Deposit money and change card PIN at ATMs

Transaction limit

Due to age restrictions, the child's payment card will NOT be allowed to perform the following actions:

  • Cash withdrawals at transaction points and ATMs
  • Money transfers within and outside VCB using the card at VCB ATMs
  • 24/7 quick transfers using the card at VCB ATMs
  • Bill payments at VCB ATMs

Requirements

  • Vietnamese individuals aged from 6 to under 15, without legal incapacity
  • Being approved in documents for supplementary card issuing and using by a legal representative (either a parent or a legal guardian), who is also the primary cardholder

Issuance procedure

Application form, identity documents, proofs of relationship between primary cardholder and supplementary cardholder

Forms

  • Application form for debit card for children
  • Card terms & conditions

Product introduction

Supplementary card under parents' account, for children aged 6 to under 15, applicable to:

  • Vietcombank Connect 24 domestic debit card
  • Vietcombank MasterCard international debit card
  • Vietcombank Visa Connect 24 international debit card
  • Vietcombank Visa Platinum international debit card

Card limit

Parents can choose an appropriate card spending limit and easily change it on VCB Digibank:

Option

Max limit/day

Max limit/transaction

1

1 million VND

1 million VND

2

2 million VND

2 million VND

3

5 million VND

5 million VND

Issuance fee

  • Issuing on VCB Digibank in advance: Free
  • Issuing at the counters: Free until 31/12/2023

Other fees

Detailed fees

  • 1. I received a card (credit/debit) but couldn't use it at the ATM, and I don't know the reason why?

    Customers who receive a new issued card but cannot use it may encounter the following reasons and can follow these solutions:

    1. The card is not yet activated/unlocked. To activate the card, customers can follow one of these instructions:

    • Send an SMS to the hotline 6167 with the format: VCB<space><KHT><first 6 digits of the card><dot><last 3 digits of the card> (Example: VCB KHT 412975...123) (Or type VCB HELP or HELP KHT and send it to 6167 for guidance)
    • Log in to VCB Digibank, choose the Card Services section, and select the Activate Card feature.
    • Contact the card issuing branch.

    2. Entered the incorrect PIN provided by the bank for the first time: Customers should check and enter the correct PIN provided.

    3. The card is physically damaged or was mishandled by the customer: Customers should contact the card-issuing branch/Customer Service Cenre to get assistance and have a new card issued.

  • 2. What should I do if I perform a card-to-card transfer at the ATM, but the screen shows "invalid destination card"?

    Please contact the 24/7 hotline 1900 54 54 13 (for regular customers) / 1800 1565 (for priority customers) or the nearest Vietcombank transaction office/branch to get assistance.

  • 3. Can I perform domestic fund transfer through the card at other banks’ ATMs?

    You can perform domestic fund transfer from your Vietcombank debit card to other banks’ card at Vietcombank ATMs. You can access to the our website: www.vietcombank.com.vn to find the nearest ATM locations.

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