Vietcombank continues to warn about the phenomenon of fraudulent impersonation using messages bearing the Vietcombank brand

Recently, there has been a resurgence in fraudulent activities involving impersonation of the Vietcombank brand through text messages. The content of these messages typically notifies customers that their account has been locked or that their account/card will expire in the near future. Additionally, they request customers to click on a fake link within the message, aiming to steal service information and funds from the customer's account.


This is not a new scheme; it has been consistently cautioned against by the bank and various media sources for several years. However, fraudsters frequently alter the content of fake SMS messages to engage in deceptive practices. Vietcombank remains actively engaged in collaboration with relevant authorities to thwart counterfeit links and to minimise risks and financial losses for its customers.

Để đảm bảo không bị đánh cắp thông tin dịch vụ ngân hàng, Quý khách hàng hãy đặc biệt lưu ý các nội dung sau:


Fake messages often contain UNUSUAL LINKS, for example:


Vietcombank DOES NOT send SMS messages with login links for the VCB Digibank service. ALL MESSAGES with login links are FAKE.

Customers should note:

- DO NOT CLICK on any links if you receive messages with content similar to the above.

- In case you have clicked on a link and disclosed information, urgently LOCK YOUR VCB DIGIBANK SERVICE by sending a text message with the syntax "VCB KHOA DIGIBANK" to 6167 or by calling the hotline 1900545413 or visiting branch locations (during business hours).

- Vietcombank has only ONE website address at Please ONLY access Vietcombank's official website to log in to digital banking services.

- Follow the safe transaction principles regularly updated by Vietcombank in the "Personal Customers/Safe Transactions" section on the official Vietcombank website.



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