VI
Vietcombank would like to inform you of the update to your VCB Loyalty points balance following October 31, 2026.
In accordance with the VCB Loyalty Program’s terms and conditions, points accumulated in 2025 expired effective November 1, 2026. From this date, the expired points are no longer valid for redemption and will no longer be included in your VCB Loyalty points balance.
Keep Earning Points – Enjoy More Benefits
The expiry of points accumulated in the previous year is part of the VCB Loyalty Program’s points management policy.
You can continue earning points by using Vietcombank’s products and services, and redeeming your points for attractive gifts, vouchers, and offers available in the VCB Loyalty Gift Catalogue.
Explore the VCB Loyalty Gift Catalogue
The VCB Loyalty Gift Catalogue offers a wide range of rewards for you to redeem using your accumulated points, from shopping, dining, and entertainment vouchers to many other attractive products and offers.
With VCB Loyalty, you can easily:
- Check your VCB Loyalty points balance;
- Explore available gifts and offers;
- Select and redeem rewards using your accumulated points;
all directly on the VCB Digibank app.
Continue your journey with Vietcombank, earn points through everyday transactions, and enjoy even more value with VCB Loyalty.
Vietcombank does not send SMS or Zalo messages containing links asking customers to access a website or app to check or redeem VCB Loyalty points.
Official information about the VCB Loyalty Program is delivered via OTT notifications on the VCB Digibank app or by email. Please do not access links from unknown sources or disclose your security information to anyone.
Thank you for your trust in and continued partnership with Vietcombank.
