Vietcombank Haha Collection
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Cashback
Privileges
(Terms and conditions will be announced from time to time)
Optimal utilisation
Convenient payment
See your carbon footprint
Promotional offer
Requirements
Issuance procedure
Forms
Card usage limit
Please refer here for detailed transaction limit information
Card validity
Number of issued cards
Note: Each customer may be issued up to 5 principal cards and 9 supplementary international debit cards within 6 months. (This limit may change according to Vietcombank's regulations from time to time)
User guide
Customers who receive a new issued card but cannot use it may encounter the following reasons and can follow these solutions:
1. The card is not yet activated/unlocked. To activate the card, customers can follow one of these instructions:
2. Entered the incorrect PIN provided by the bank for the first time: Customers should check and enter the correct PIN provided.
3. The card is physically damaged or was mishandled by the customer: Customers should contact the card-issuing branch/Customer Service Cenre to get assistance and have a new card issued.
Please contact the 24/7 hotline 1900 54 54 13 (for regular customers) / 1800 1565 (for priority customers) or the nearest Vietcombank transaction office/branch to get assistance.
You can perform domestic fund transfer from your Vietcombank debit card to other banks’ card at Vietcombank ATMs. You can access to the our website: www.vietcombank.com.vn to find the nearest ATM locations.