Warning of receiving accounts with abnormal signs

From 03/11/2025, Vietcombank officially expands the implementation of the Warning feature for receiving accounts with signs of suspected fraud and fraud (the "VCB Alert" feature) for money transfer transactions within Vietcombank on VCB Digibank and at the counter.

Specifically, when customers make online money transfer transactions, the system will automatically give a warning if the recipient's account has signs such as: The recipient's information does not match the national database on population; The recipient's account is on the warning list of the competent State agency; The recipient's account is on the list of suspected risks... In case of transactions at the counter, Vietcombank staff will immediately notify customers if the receiver account has suspicious signs.

Based on the warning information, customers can actively make a decision whether to continue trading or not.

Hundreds of thousands of money transfer transactions have been warned in time

Previously, from June 30, 2025, Vietcombank has implemented the VCB Alert feature for Napas24/7 Quick Money Transfer transactions on VCB Digibank. Up to now, the system has carried out hundreds of thousands of warnings to customers when making money transfer transactions.

This is an effort of Vietcombank and the authorities in strengthening customer protection. However, in the context of increasingly complex forms of fraud, to ensure safety, Vietcombank still recommends customers to always be vigilant, protect personal information and service security information, regularly monitor risk warning information and safe transaction instructions of banks and authorities.