With a mission to continuously enhance service quality and deliver experiences worthy of its customers’ trust, Vietcombank is pleased to announce the expansion of criteria for identifying the customers of Vietcombank Priority, effective from August 15, 2025. This important adjustment is designed to broaden access to exclusive privileges for potential clients while reaffirming Vietcombank’s commitment to providing the highest standards of premium service.

Expanding Criteria – Affirming Value

In line with its customer-centric philosophy, Vietcombank has revised and supplemented the system of criteria for recognizing Priority Customers, catering to increasingly diverse needs and offering greater flexibility. Accordingly, the following conditions have been added and refined:

• Total Assets under Management (AUM): Customers with a combined average balance of term deposits (12 months preceding or at the time of qualification, with a commitment to maintain for the next 6 months) and net asset value (NAV) at partners(*) of VND 2 billion or more, including a minimum deposit balance of VND 1 billion

(*) Including VCBS, VCBF, or other Vietcombank partners from time to time

• Family profile identification: Families with a combined average term deposit balance (12 months preceding or at the time of qualification, with a commitment to maintain for the next 6 months) of VND 4 billion or more, in which the principal member maintains an average term deposit balance of at least VND 2 billion
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• Current And Savings Account (CASA): Customers maintaining an average CASA balance of at least VND 1 billion over the preceding 12 months
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• Deposit - Loan - Card - Insurance - Investment combination: Customers must simultaneously satisfy:
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1. At least one of the four conditions: deposits ≥ VND 1 billion; loan balance ≥ VND 2 billion; annual card spending ≥ VND 120 million; or insurance premium ≥ VND 70 million
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2. A minimum of 10 points under the point conversion mechanism (covering deposits, loans, card spending, insurance premiums, and NAV at partners)

Accompanying customers toward a sustainable future

Becoming a Vietcombank Priority Customer is not only a testament to financial strength but also the beginning of a journey enriched by premium banking experiences, including:

• Exceptional privileges on deposits, loans, and service fees, maximizing financial efficiency.
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• The prestigious Vietcombank Visa Signature credit card, offering exclusive dining benefits, cashback of up to 10%, insurance coverage of up to VND 11.65 billion, and access to over 1,000 airport lounges worldwide.
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• Comprehensive investment and insurance solutions for both individuals and families, ensuring peace of mind and sustainable financial planning.
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• A dedicated, toll-free 24/7 Priority Hotline – 1800 1565 – providing timely consultation and support.
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• Exclusive access to Vietcombank Priority Lounges at Nội Bài, Đà Nẵng, and Tân Sơn Nhất international airports, delivering a luxurious and comfortable experience.
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• Tailored privileges from global strategic partners, along with invitations to high-class events organized by Vietcombank
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Through this adjustment and expansion of qualification criteria, Vietcombank once again underscores its unwavering customer-centric commitment. Vietcombank Priority not only provides comprehensive financial solutions and commensurate privileges but also represents a long-term partnership in which every experience is valued, contributing to a sustainable and successful future for esteemed clients.

For further details, please contact your nearest Vietcombank branch or call the toll-free 24/7 hotline: 1900 1565.