Vietcombank Phone Banking Service (VCB PhoneB@nking) is built to help customer perform banking transactions through phone channel 24 hour * 7 day at Vietcombank Contact Center’s telephone number 1900 54 54 13
* Cumstomer:
Individuals who use any vietcombank’s services
* Product features
1. Information Inquiry
- Account balance and 5 recent transactions
- Total balance of savings accounts, loan accounts
- Credit card limit
- Credit card balance and payment schedule
2. Urgent services
- Disable online payment for credit cards
- Disable VCB-iB@nking, VCB-SMS B@nking, VCB Phone B@nking
- Notify loss cards and lock card temporarily
- Change password for VCB Phone Banking
- Credit cards authorization request
3. Other services
- Exchange rate inquiry, bank services information, bank promotion programs inquiry
- Consult and support customer of Vietcombank’services
* Cost of use:
VCB Phone B@nking is free. Customers only pay for telecomunication fee according to telecomunication corporations’s tariff
* Service Registration
To be granted VCB Phone B@nking username and password, please simply register for VCB Phone B@nking at:
- Any Vietcombank counters, or
- Through VCB-iB@nking service (in case you have used VCB-iB@nking)
You can also download VCB – Phone B@nkingUser’s guide here
International subscribers and subscribers of Viettel, please call 04.38243524/ 04.38245716